This policy clearly outlines how your personal information is collected, used, and kept secure. 399 bed believes that protecting privacy is a fundamental right, and we uphold that commitment at all times.
Last Updated: January 2025
When creating an account, we collect your name, mobile number, and date of birth. This information is used solely for identity verification and account security. An account cannot be activated without age verification, as we want to ensure that the platform is used by adults only.
We collect information about how you play games on the platform, which sections you use most, and session duration. This data is used to continuously improve the platform experience and quickly identify technical issues. This data is never sold to any third party.
All personal information stored on our servers is protected using modern encryption technology. Financial transaction data is kept at a specially secured level where unauthorized access is completely impossible. Our security team regularly monitors the system to detect any potential risks. We manage our data operations in compliance with Bangladesh's existing data protection regulations. When the retention period for your data expires or your account is closed, the data is securely deleted.
Your personal information is never sold or transferred to third parties for commercial purposes. However, minimum necessary information may be shared with legitimate mobile banking service providers for payment processing. In cases of legal obligation, information may be provided to Bangladeshi courts or government authorities. Outside of these cases, information is not shared for any other purpose.
You can request to view, correct, or delete your stored information at any time. You can directly update much of your information through Account Settings. For data deletion requests, we will complete the process within 30 business days. For any privacy-related complaints or questions, please contact our support team. If you have more questions, visit our FAQ Section View.
This privacy policy may be updated at any time. If significant changes are made, we will post a notice on the platform. Please revisit this page to read the latest policy. Our Terms & Conditions and Responsible Gaming page as well.
Your information is completely safe at 399 bed — open an account today with that confidence and enjoy the best mobile gaming experience in Bangladesh. If you have more questions, visit our Help Center View.